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Our Differentiators

Summary

At Quadspire, we take a human centered approach to design by combining behavioral research and data driven insights. Behavioral Research is integral to understanding how people behave, what their pain points are and what leads to a tangible outcome. Insights from disparate data sources help organizations make strategic and informed business decisions.

Human Centered Design

It is a creative approach to problem solving by tapping into human experiences and identifying opportunities. Stepping into the users’ shoes and observing the world around them, we follow a holistic approach to design that takes inspiration from the needs, contexts, behaviors, and emotions of people.
 
Why does Human Centered Design Matter?

Our design approach prioritizes people over aesthetics or profits. It is more about getting into the hearts and minds of people to develop solutions that resonate with end users.

 
Embracing a human-centric approach throughout the design process helps to gain an end-to-end view of the user journey and map all their touch points to identify new opportunities.
 
Products and services designed and developed with human-centered approach drives user engagement and grabs more market share.
 
HCD approach inspires us to create integrated and sophisticated user experiences that unlock value and can grow and change with the industry and technology.

Outcomes

  • Improved brand recognition
  • Reduced long term costs
  • Increased sales and productivity
  • Improved customer loyalty

How we do it

  • Initiation
  • Persona Identification
  • Heuristic Evaluation
  • Technology studies
  • Stakeholder interviews
  • User Interviews
  • Feasibility studies

Behavioral Research

Understand where, how and why the application is used or not used the way it is. Behavioral research helps in understanding what will most resonate with customers thus guiding businesses in taking key decisions.
 
Why does Behavioral Research Matter?
 
Behavioral research discovers the unmet needs of customers and explores collaborative ways to engage them.
 
Each behavioral intervention orchestrates a wide range of quantitative and qualitative research strategies to guide and validate development decisions.
 
Insights drawn from behavioral research leads us to a deeper understanding of consumer behavior across different markets and sectors.
 
Behavioral research seeks explanations as to why a specific product performs or fails, thus contributing significantly towards overcoming consumer experience challenges.

Outcomes

  • Improved revenues and effeciencies
  • Better decision making
  • Increased sales and productivity
  • Improved customer experiences
  • Increased customer satisfaction

How we do it

  • Heuristic Evaluation
  • Process mapping
  • Experience Mapping
  • Analysis and Synthesis
  • Mock ups
  • Final Concept

Data Driven Insights

Identify and leverage the data sources to transform and visualize the results. Data driven insights help you understand your customers better, let you focus on relevance and impart value to improve ROI.
 
Why does Data Driven Insights Matter?
 
Leverage the latest data, analytics and automation tools to build and deliver innovative solutions for evolving needs of customers.
 
Data driven strategies allow enterprises to monitor competition, identify new opportunities and hidden threats.
 
Embracing a data driven approach helps companies to build business models that optimizes internal and external processes.
 
Practice of data operations and analytics allows businesses to make informed decisions in marketing, customer retention, customer experience and sales.

Outcomes

  • Improved ROI
  • Fast and confident decisions
  • Increased efficiency and productivity
  • Reduced costs
  • Increased brand awareness

How we do it

  • Process Mapping
  • Experience Assessment
  • Analysis and Synthesis
  • Design System
  • Mock ups
  • Final oncept
  • Prototyping