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Healthcare

Summary

We deliver cutting edge experiences for healthcare providers, payors and facilities alike to help scale digital adoption.

Our offerings

Learn more about featured areas in healthcare we use Human Centered Design and how this can help healthcare organizations like you.

01.

Care Management

We help design patient centric care management solutions that offer strategies to support and deliver the right care, at the right time, and in the right setting, to more effectively and efficiently manage health conditions. Adoption will be dependant on the simplicity and usability of these applications for patient, members, care givers and care providers who are involved along with the payors

02.

Value based care

Value-based care is the alternative replacement for the fee-for-service reimbursement model and is based on quality. This along the impact of the social determinants of health encourage providers and risk-bearing organizations to better coordinate care giving and communicate care plans. The idea is to make this result in high quality of care for the patient and reduce high-cost clinical episodes.

03.

Patient Experience

Patient experience encompasses the range of interactions that patients have with the healthcare system, including their care from health plans, and from doctors, nurses, and staff in hospitals, physician practices, and other healthcare facilities. Patient with better care experiences have improved health outcomes.

04.

Billing & Coding

Billing and coding might be separate processes, but they are both necessary for providers to receive payment for healthcare services. Ensuring healthcare providers are provided with simplified experiences to handle medical billing with an understanding of coding can help providers and other staff operate a smooth revenue cycle and recoup all the allowable reimbursement while ensuring quality care delivery. Revenue cycle management is key to help practices boost A/R effeciencies.

05.

Insurance & Claims

As users become more digital saavy, UX and CX needs to factor into digital solutions. In a price competitive market where there are serious concerns about pre-existing conditions, medications, health conditions etc. it is important to both attract new members and retain them. Understand the key drivers of member and broker behavior while simplifying the overall burden for healthcare providers is important to find opportunities to increase satisfaction and retention.

06.

06. Health & Wellness

Health is the goal and wellness is the active process of achieving it. The new generation is obsessed with remote monitoring devices, wearables etc. Empowering people to own and manage their health by providing the right support to be healthy and well - be it medical, mental, physical or emotional is key to success. This applies equally in life as well as the workplace.

Success Stories

Learn how we have empowered healthcare companies like you through transformation and innovative solutions by design

Predictive Patient Treatment

Predictive Patient Treatment

Unplanned service call optimization

Unplanned service call optimization

Experiential healthcare by design

Experiential healthcare by design

Predictive Patient Treatment

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Unplanned service call optimization

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Experiential healthcare by design

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