Manufacturing

We deliver cutting edge experiences for manufacturing companies to help with their digitial transformation and scale digital adoption.

Learn more about featured areas in manufacturing we use Human Centered Design and how this can help you.

01.

Operation by Exception

Downtime reduction

Understanding when, where, and how downtime can occur is critical to knowing how it can be prevented. Reducing unexpected production backups or downtime requires a preventative and proactive approach over an adhoc approach. A human centered approach helps better understand personas working and operating in this environment, provide adequate training and understand bottlenecks and gaps.

02.

Integrating the Human and System

Human Machine Interaction

The future of manufacturing, also refered as Industry 4.0 promises potential in investments such as virtual and augmented reality, robotics, drones and automated guided vehicles, chatbots etc. However, such transformation is challenging and difficult to scale up and implement across factories. It is important to understand that human experience and expertise is critical to understand how to run and operate for success. The right combination of human insights and latest technologies and systems for operations can be unearthed through Human Centered Design.

03.

Human Factors and Key performance indicators

Data Driven Manufacturing

Billing and coding might be separate processes, but they are both necessary for providers to receive payment for healthcare services. Ensuring healthcare providers are provided with simplified experiences to handle medical billing with an understanding of coding can help providers and other staff operate a smooth revenue cycle and recoup all the allowable reimbursement while ensuring quality care delivery. Revenue cycle management is key to help practices boost A/R effeciencies.

04.

Beyond automation and intelligence

Automation & AI

Though automation. machine learning and artificial intelligence are the buzz words of this era, it is important to understand that these are not easy projects. Human insights - both operational and environmental are key to getting the foundation right. Lack of proper integrations means additional overheads and workloads. A human centered approach will allow systems to adapt to the user and customer needs than vice versa.

05.

Impact of Human Factors

Human Factors & Intertia

Human intertia as a result of the fear of unknown, resistance to change or being in a comfort zone is one of the biggest barriers to entry. A lack of a collaborative and participatory approach without an empathy driven approach, tangible outcomes defined, understanding major bottlenecks, proper training more than often results in additional overheads and workloads. A human centered approach takes organizations past the limitations and barriers to digitatlization in the manufacturing industry.